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FAQ

No two renovation projects are the same. In order to figure out the budget for your window or door replacement project, we will need to completely realize your wants and needs. Set up a free, in-home consultation and we’ll be able to present you with a free quote during your consultation. A Pella® design expert will work alongside you to comprehend your idea, select high-quality products and get measurements for your replacements.

In addition to making high-quality products in multiple styles, we also have payment and finance options to help make your replacement project realistic.

It’s our priority to ensure we answer all of your questions about windows and doors from Pella of Muncie. We’ll take a look at all the features and possibilities available to you, including material choices and energy-efficient possibilities. To make sure we can cover everything, we recommend you allow about two hours for your consultation meeting.

Your in-home consultation is crucial to ensuring your happiness with your window and door replacement. It will help you choose the ideal windows or doors for your Muncie-area home and your budget. It’s best to set up your no-obligation, in-home consultation when each of the decision-makers are able to make it. Our Pella® expert designer will address a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Muncie-area home?
  • Which functional features do you want your windows or doors to have?
  • What level of energy efficiency is best for your home?
  • Which colors do you prefer?

Accurately quoting your replacement windows or entry door project is dependent on the information we receive during the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Muncie are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will work to install your windows or doors. They must sit through an extensive set of training courses so that your windows and doors are properly installed and match Pella’s warranty criteria. You can read more about your no-mess, no-guess installation day here.

Before they can be employed, Pella requires installers to pass a drug test and background check. Our installers are totally protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also guaranteed for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and most of Canada. How will this apply to you? Not only could you realize a reduction in your heating and cooling costs, but you will help protect the environment.

The perk of Pella® vinyl windows is that you won’t have to paint them. They come in a variety of colors, so you’ll find a color that accompanies your house. We do not recommend painting your vinyl products; this will terminate your warranty.

Pella of Muncie offers services and support that big-box stores aren’t able to. Our expert staff has proficiency in selling, installing and servicing Pella® windows and doors. You’ll have a dedicated Pella sales team, consisting of a project manager, local service technicians and quality installers. We commonly use the term “single-source accountability.” All you have to do is get ahold of our office, your sales representative or your project manager with any questions or concerns you can think of, and we will get to work answering them.

There are a variety of reasons why Muncie-area homeowners pick Pella of Muncie for their replacement window and door needs. Our success is built on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s expert Direct Sales Network. Unlike other manufacturers who sell specifically through third-party channels, Pella of Muncie has a dedicated window and entry door showroom. This distinct way of doing business provides you a customized experience with the assistance of a local Pella®-certified team. Whether you are searching for the beauty of wood, the strength of fiberglass or the reduced maintenance of vinyl—Pella of Muncie has a top-notch, energy-efficient and reliable solution.